I.T. Support, Network Support Services.

 I.T Support

Do you often feel like a small fish in a big pond? Does it seem like your I.T support company is putting you low on their priority list?

Does your I.T. support company only bother to contact you just before your support contract is due for renewal? If so why not tri-IT!

tri-IT do not just provide I.T. network and server support at an affordable cost. We get to know all our customers and work hard to understand their business so that we can advise them on how they can save time, save money and obtain more business..

Our Network & server Support services

Support Costs - tri-IT offer flexible contracts to suit your budget, we can provide as much or as little support as you require. From a single item of equipment such as a server to complete and comprehensive network cover.

Telephone Support
Our highly trained engineers will provide telephone support in a bid to resolve your network problems and get your systems quickly backup and running again.

Remote Support & diagnostics From our I.T. support centre our engineers remotely monitor your systems often resolving issues before they effect your operations.

Fast, onsite response
In the event that we cannot resolve the issues remotely, an engineer will be onsite within 4 hours of reported failure of critical equipment such as servers or network switches/hubs.

Loan Equipment
In the event of hardware failure (where practical), loan equipment can be provided (to provide you with temporary repair) while we source components.

 At a Glance…

You Choose:

Monthly contracts

Pre-Paid Credits
No long term tie-in

Very competitive Pricing!

Dedicated Support Team
Remote monitoring software
Remote diagnostic software
Remote Repair tools
On-site Hardware Support
Microsoft Accredited Engineers
Cover up to 24 x 7
Server 4 Hour
Workstation 8 hour
Automatic escalation
Dedicated Customer care

Call tri-IT now On

0121 764 7860

I.T. Support services overview